Computer Aided Dispatch (CAD)

Begin managing resources and case data the moment your dispatch picks up a call. The CAD system combines Emergency 911, dispatching and data capture and management functions into one easy-to-use, rapid response system.

CAD automates many of the processes associated with dispatching, tracking and managing field resources and personnel. The system records time and date of the dispatch, names and ID numbers of personnel dispatched, actions taken and final disposition of the response. This information is managed to provide a consistent, responsive and reliable method for tracking units and call-for-service status at police, fire and emergency medical services centers. The indexed data also interfaces with the system-wide ATIMS database, which allows information collected during the CAD call to be viewed and utilized by users throughout the department, regardless of point of entry. This eliminates the need for double-entry and greatly improves data accuracy.